FAQ

WHY THE NAME "CURE8TED"? 

cu·​rat·​ed ˈkyu̇r-ˌā-təd : (adjective): to be carefully chosen, thoughtfully organized, and expertly selected.

When we dreamed of launching this company, we wanted to stand out and offer high quality goods that you don't often find when shopping for candles and other scented items. We wanted them to be 1. Clean crafted and as natural as possible 2. Unique scent blends 3. High quality and luxurious. We have spent thousands of hours personally testing and carefully selecting each product and fragrance. These are items we use in our own home, around our four beautiful daughters and two little fur babies. Clean, luxe, and cure8ted just for you! We hope you love them as much as we do 🫶

I JUST PLACED MY ORDER, WHEN WILL IT ARRIVE? 

While we strive to fulfill orders as soon as possible, due to the nature of our small batch manufacturing processes, our time for processing can be up to three business days before shipping.

Average processing time is up to three business days

Most domestic orders will arrive within 5-7 business days. 

Actual delivery time will depend on the postal service. Once the package is scanned by the post office we unfortunately have no control over how long the package will take to arrive. We cannot be held not liable or responsible for any delays, re-routes, or failed deliveries of your package. 

WHAT INGREDIENTS MAKE UP YOUR WAX BLEND?

Our Cure8ted coconut candle wax is a blend of coconut oil and other natural waxes, such as soy wax. The combination of these ingredients creates a wax that is not only eco-friendly but also offers exceptional performance. 

Our soy blend candles are a custom blend made up of primarily soy ingredients with small amounts of paraffin and beeswax.

DOES IT SMELL LIKE COCONUT? 

While coconut oil itself can have that distinct tropical smell, coconut wax is a neutral, almost odorless base for our luxe scent blends.

WHERE IS YOUR OPERATION BASED? 

We are a husband and wife team proudly based in Austin, Texas. ALL Cure8ted candles, melts, spray, and bath products are manufactured in the USA.

ARE YOUR INGREDIENTS REALLY "CLEAN"? 

Yes! Our candles and sprays have a very low toxic load and our bath products are 100% toxin free! The Cure8ted features we are most proud of are:

👉Clean, coconut and soy wax blends

👉High quality blends, made with essences, fragrance and essential oils

👉Soft crackling wood wick candles and organic cotton wicks

👉Long lasting wax melts

👉Handcrafted in small batches, made in USA

👉Phthalates, parabens, and sulfate free

👉Never tested on animals

HELP! I MADE AN ERROR WHEN PLACING MY ORDER

It happens! Please email info@cure8tedcandle.com ASAP so we can attempt to make changes to your order. Order changes are not guaranteed, but we will do our best!

DO YOU ACCEPT RETURNS?

Shopping online for scented items can be tough! Please see our return policy at located at the bottom of our home page for more detailed information.

MY ITEM ARRIVED DAMAGED, WHAT CAN I DO?

We can help! Please refer to our returns policy for more detailed info on this as well. 

 Thank you for shopping Cure8ted Candle Co!